SORRY DURING THIS PERIOD OF RESTRICTED MOVEMENT WE ARE ONLY PROVIDING A DELIVERY SERVICE, IT IS NOT POSSIBLE TO OFFER ANY VIEWINGS FACE TO FACE. YOU CAN RESERVE ANY VEHICLE WITH A DEPOSIT AND THEN IT CAN EITHER BE DELIVERED TO YOU FULLY SANITISED OR WE CAN HOLD IT FOR YOU UNTIL SOME FORM OF NORMALITY RETURNS AND YOU CAN THEN MAKE IT TO OURSELVES TO VIEW/COLLECT.
Under normal circumstances camper vans and motorhomes provide their owners with lots of pleasure through days out, weekends away and much longer trips. Now more than ever before due to COVID-19 some owners will find solace and solitude thanks to their leisure vehicle in that rather than being housebound for weeks on end they can head out into the wilderness for some much needed relaxation and normality while at the same time observing and adhering to the governments recommendations on social distancing.
Given the current Coronavirus (COVID-19) issues in the UK we are advising you, our valued customers, what actions we have taken to ensure the safety and well-being or our staff and customers. We as a team want to help our customers in ABSOLUTELY ANY WAY THAT WE CAN and will try and accommodate any request that helps you, the customer, to feel safe and secure (unless you want toilet rolls, in which case we can't help sorry!)
Following the Government's guidelines, we have implemented a number of actions, which are specifically aimed at safeguarding our staff and customers health, whilst ensuring our business maintains operations and continues to provide a 'business as usual approach' for all our customers.
Our CV plan Includes;
WhatsApp or email walkaround video of any vehicle available on request
FREE delivery on most vehicles, to almost ANY part of the UK
Contactless delivery service available on request
As part of our PDi all sold vehicles receive a full sanitisation and upon delivery any surfaces touched by the driver (steering wheel, gear knob, handles etc) will be sanitised in front of the customer again. Pete our experienced driver is ex Forces and is very thorough and methodical
To keep our staff briefed regarding new operating procedures aimed at protecting our staff, customers, and the business.
Introduction of a no hand shake policy
Instruct staff that if they were to develop symptoms to stay home and self-Isolate
Introducing best practice hand washing posters
Deployment of anti-bacterial hand soap and hand wipes in our washrooms
Regular disinfection of vehicle door handles, gear knobs ,steering wheel and seat covers used by all staff, and also any staff member working in our workshop wears disposable gloves.
Dragonville Leisure would like to assure you that our Management and staff are taking the Coronavirus extremely seriously and are doing our best to protect our staff, customers and our business
Please keep safe and let's all get through this together, we CAN and WILL beat this!
Darren, Karen, Pete, Paul & David